BEFORE
AFTER
CLIENT
Car Dealer Reiniger
LOCATION
Königsbrunn, Germany
GOAL
Google Business Profile Reset
INDUSTRY
Automotive
Project details
In this fourth case study, we will highlight CYOR24’s impressive success in helping our client Autohaus Reiniger GmbH restore its online reputation.
Previous problems
Challenge: Low Google rating
Car Dealer Reiniger GmbH was in a precarious situation before they called on CYOR24. The Google Business profile received average ratings of only 2.0 stars, with this being the result of a large number of negative reviews that collectively led to this low average score.
- Issues: Negative reviews and competitor attacks
- Flood of negative reviews: The profile was marked by numerous negative reviews that severely damaged the dealership’s image.
- Points of criticism: In particular, customer service and the quality of the vehicles were heavily criticised.
- Competitor attacks: The competition specifically used negative reviews to poach customers and discredit Autohaus Reiniger GmbH.
Our solutions
Google Business profile reboot
- Decisive action: CYOR24 removed the existing Google Business profile to enable a fresh start without negative reviews.
- Trust Building: This step was critical to regain the trust of potential customers.
Optimized Google Business profile
- New profile created: CYOR24 created a new Google Business profile for Autohaus Reiniger GmbH.
- Appealing images: Appealing images were added to the new profile.
- Appealing content: We supplemented the profile text and information to create interest.
Impressive result
- Strong improvement: The rating of Autohaus Reiniger GmbH’s Google Business profile rose from 2.0 stars to an outstanding 4.2 stars. Autohaus Reiniger GmbH’s Google Business profile stabilised at 4.2 stars, and we strengthened the brand image and customer interaction with the company to reflect its authentic image.
The results speak for themselves
10.8x more profile views
3.7x more reviews