BEFORE
AFTER
CLIENT
Fincas Cardona
LOCATION
Alaior, Spain
GOAL
Google Business Profile Reset
INDUSTRY
Real Estate
Project details
In our third case study, we demonstrate the success of our Google Business Profile Reset service by improving the online reputation of our client Fincas Cardona, which operates in the real estate industry. Before our collaboration, Fincas Cardona had only 2.3 stars on Google Maps, indicating negative reviews and strong competition.
Previous problems
Fincas Cardona, a property management company, was facing major challenges with a low 2.3-star rating on Google Maps. This was due to the following problems:
1. Negative evaluations: Frequent negative reviews affected the image.
2. Criticisms: Customers criticized poor customer service, communication, and professionalism.
Measures:
1. Rebranding: Improved brand presentation for better image.
2. Review management: Active management of reviews to reduce negativity.
3. Customer training: Team training to improve service and communication.
4. Competitive monitoring: Monitoring the competition to take countermeasures in case of poaching attempts.
These steps helped Fincas Cardona strengthen its online reputation and stand up to the competition.
Our solutions
Our strategy to improve the Google Business Profile of Fincas Cardona included:
- Recreating the Google Business Profile for a clean fresh start.
- Revising appealing, professional photos.
- Updating business information and integrating relevant keywords.
- Creating engaging, informative content.
These steps optimized Fincas Cardona’s presence on Google Maps and strengthened the trust of potential customers.
The results speak for themselves
9x more profile views
3x more reviews